Returns & Exchanges
At SkinSmart Antimicrobial, we stand behind our medical-grade solutions and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for a full refund or exchange.
Initiate Your Return
Contact our customer support team within 30 days of delivery with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original packaging, ensuring the product is tightly sealed to prevent leaks during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing